Your information

Delete my information

Fill this in and we will remove what we hold about you. No account needed, no charge, no reason required.

Coffee Tribe Espresso Maryborough · ABN 98 353 174 726

What we can delete

Order records holding your name, mobile number and delivery address.
Coffee van enquiries and the conversation around them.
A photograph you appear in, from our gallery or our social accounts.
Your contact details wherever else they sit in our systems.

What we have to keep

Two things cannot be deleted on request, because the law requires us to hold them. Neither holds much about you.

Record	Why	How long
Sales and tax records	Australian Taxation Office requirement. These are amounts and invoices, not delivery addresses	5 years
Food safety records	Food Standards Code. These are temperatures and cleaning logs and hold nothing about you	At least 3 months

If your request would touch one of those, we will tell you exactly what is staying and why.

What happens next

You send this form.
We acknowledge it within 5 business days.
We check the request is genuinely from you, usually by replying to the email or ringing the mobile already on the order. This step protects you: without it, anyone could ask us to delete someone else's records.
We delete what we can and confirm in writing what was removed and what was kept. This is done within 30 days.

You do not have to use this form Ringing 0422 263 419 or emailing coffee.tribe.espresso@gmail.com works just as well. The form exists so nothing gets lost, and so we have a record that you asked and when.

The form

Your name *

Please tell us your name.

Email * Use the address we would know you by, if you have one with us.

Please enter an email address we can reply to.

Mobile number Optional, but it is how most orders are identified.

What would you like deleted? *

My order records, including delivery addresses

My coffee van enquiry

A photograph I appear in

Everything you hold about me

Please choose at least one.

Order number or approximate date Only if you have it. It makes finding your records much faster.

Anything else we should know For a photograph, describing roughly when it was taken and where you are in it helps.

Confirmation *

I am the person this information is about, or I am authorised to act for them. I understand Coffee Tribe may contact me to confirm that before deleting anything.

We need this confirmation before we can act on the request.

or ring 0422 263 419

Request received

That did not send Something went wrong at our end. Please email coffee.tribe.espresso@gmail.com or ring 0422 263 419 and we will handle it the same way.

If you are not happy with how we handle it

Tell us first. If we cannot sort it out, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Our full privacy page sets out what we collect, why, and who we share it with.